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The Benefits Directory is a one-stop web-based knowledge management solution that provides a plain English interpretation of the law and published guidance for -

Housing Benefit, Universal Credit, Council Tax Reduction law and Discretionary Housing Payment

​​​The Benefits Directory

  • consolidates and interprets the regulations and guidance published by the Department for Work and Pensions and where applicable, the Ministry of Housing, Communities and Local Government,

  • references entries to their source for ease of corroboration,

  • has a logical menu structure, which allows staff of all levels to find the answers they seek along with all the supporting legislation linked on the same page, and

  • provides a key-word search facility allowing instant access to all areas of knowledge including Regulations with history, Circulars and Caselaw

  • website www.thebd.co.uk is easy to use, has simple navigation and is updated on-line as law and guidance change

 

Membership of The Benefits Directory is available via an annual subscription fee, which provides - 

  • access for unlimited numbers of staff within an organisation;

  • access for homeworkers and offsite offices, and 

  • a benefits advisory service via the Directories Enquiry Service where the content of the Directory does not address the issue queried

See the Business Case for membership to The Benefits Directory, compiled with input from existing members

Contact us for Annual Membership details.

Coronavirus Covid-19 Update

The safety of both our staff and customers is paramount at this time, so to prevent the spread of the Coronavirus all on-site consultancy, training courses, whether in-house or external courses, are suspended for the foreseeable future. Off-site consultancy continues as usual.

The Benefits Directory is available throughout this pandemic period and can be used by homeworkers in the same way as working in the office. Demonstrations will be via virtual meetings.

We at LADL are fully committed to supporting all our customers throughout this difficult time; we do however ask for your patience due to a huge increase in demand for our services.

Above all we wish you all the very best of health in the coming months; stay well and keep safe!