The Benefits Directory
is a one-stop web-based knowledge management solution that provides a plain English interpretation of the law and published guidance for -
  • Housing Benefit,
  • Universal Credit,
  • Council Tax Reduction, and
  • Discretionary Housing Payment
Available to Members only.
The Training Directory

In-house and Open courses at all levels of Housing Benefit Training, Universal Credit Training, Council Tax Reduction Training and Discretionary Housing Payment Training to help keep you and your staff up to date.

Available to both Members and non-Members of The Benefits Directory
Consultancy Services
Bespoke Consultancy Services on any Housing Benefit, Universal Credit, Council Tax Reduction and Discretionary Housing Payment related issue to each customer's specification.
Available to both Members and non-Members of The Benefits Directory
Coronavirus Covid-19 Update

The safety of both our staff and customers is paramount at this time, so to prevent the spread of the Coronavirus, training courses, whether in-house or external courses, are being delivered on-line only for the foreseeable future. Off-site consultancy continues as usual.

The Benefits Directory is available throughout this pandemic period and can be used by homeworkers in the same way as working in the office. Demonstrations will be via virtual meetings.

We at LADL are fully committed to supporting all our customers throughout this difficult time; we do however ask for your patience due to a huge increase in demand for our services.

Above all we wish you all the very best of health in the coming months; stay well and keep safe!

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