LA Directories Ltd provides both In-house and Open External training courses covering -

Housing Benefit, Universal Credit, Council Tax Reduction and Discretionary Housing payment, to help keep you and your staff up to date.

In-house Training Courses

are available for delivery to -

  • Local Authorities

  • Housing Associations

  • Welfare and Advice Agencies

The courses are developed with workshops to Induction, Standard or Masterclass level as required.

Housing Benefit Training 

  • HB Subsidy Masterclass - 1 or 2 day courses available

  • HB Subsidy for Assessors

  • Housing Benefit Induction - 4,5 &10 day course options

  • Temporary, Specified and Exempt Accommodation

  • Service and Support Charges

  • Rent Liability - Treated as liable / not liable to pay rent

  • Treatment of Earned Income

  • EEA Nationals - covers HB and UC

  • Treatment of Students for HB

  • Supersession, Revision, Suspension and Termination

  • HB Overpayments

Universal Credit Training 

  • Universal Credit - Full Service

  • Housing Costs for Renters

Discretionary Housing Payment Training

  • Discretionary Housing Payment A - Z

 

​Bespoke in-house courses can be developed on request.

For a quotation, please contact Kim Larkin with details of your request

Open Training events

The HB Subsidy Claim 2019-20

 

​All open training dates for the 2019-20 Subsidy claim are now concluded for this year.

In-house training dates are available  throughout the year.

 

Specified Accommodation and Service Charges

 

Open Course dates to be announced soon

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Coronavirus Covid-19 Update

The safety of both our staff and customers is paramount at this time, so to prevent the spread of the Coronavirus all on-site consultancy, training courses, whether in-house or external courses, are suspended for the foreseeable future. Off-site consultancy continues as usual.

The Benefits Directory is available throughout this pandemic period and can be used by homeworkers in the same way as working in the office. Demonstrations will be via virtual meetings.

We at LADL are fully committed to supporting all our customers throughout this difficult time; we do however ask for your patience due to a huge increase in demand for our services.

Above all we wish you all the very best of health in the coming months; stay well and keep safe!

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