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LA Directories Ltd provides both In-house and Open External training courses covering -

Housing Benefit, Universal Credit, Council Tax Reduction and Discretionary Housing payment, to help keep you and your staff up to date.

Please note that there is now no availability for in-house courses until at least March 2024

In-house Training Courses

are available for on-site delivery or on-line delivery to -

  • Local Authorities

  • Housing Associations

  • Welfare and Advice Agencies

The courses are developed with workshops to Induction, Standard or Masterclass level as required.

Housing Benefit Training 

  • HB Subsidy Masterclass - 1.5 day or 2 day courses available

  • HB Subsidy for Assessors

  • Housing Benefit Induction - 5 &10 day course options

  • Temporary, Specified and Exempt Accommodation

  • Service and Support Charges

  • Rent Liability - Treated as liable / not liable to pay rent

  • Persons from Abroad (HB) / Persons treated as not being in GB (CTR / UC) - 1 or 2 day courses available

  • Treatment of Earned Income

  • Treatment of Self-employed Income

  • Treatment of Students for HB

  • Supersession, Revision, Suspension and Termination

  • HB Overpayments

Universal Credit Training 

  • Universal Credit

  • Housing Costs for Renters

Discretionary Housing Payment Training

  • Discretionary Housing Payment A - Z


Training Course costs per day range from -

Members of The Benefits Directory £695 to £1095 + VAT

Non-Members = £795 to £1195 + VAT

​Bespoke in-house courses can be developed on request.

For a quotation, please contact Kim Larkin with details of your request

Open Training events

The HB Subsidy Claim and Audit Requirements


1.5 day on-line course via MS Teams specific to each Country -

13-14 March 2024 - England & Wales

Day one – 9:20 am to 12:30 pm

Day two – 09:30 am to 12:30 pm and 13:30 pm to 16:00 pm

Costs for the 1.5-day course -

Members = £250 + VAT

Non-members = £325* + VAT


Numbers are limited on all courses to ensure maximum learning.


*Non-members who become members within three months of the date of the training will receive a refund of the difference between member and non-member cost per delegate that attended. This is applied to the 1st member subscription invoice.


To request a booking form and full contents list, please contact

Specified Accommodation and Service Charges


Two-day on-line course via MS Teams

All courses now  - SOLD OUT

To ask any questions about training courses offered by LA Directories Ltd, please contact





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