LA Directories Ltd provides both In-house and Open External training courses covering -

Housing Benefit, Universal Credit, Council Tax Reduction and Discretionary Housing payment, to help keep you and your staff up to date.

In-house Training Courses

are available for on-line delivery only for the foreseeable future  to -

  • Local Authorities

  • Housing Associations

  • Welfare and Advice Agencies

The courses are developed with workshops to Induction, Standard or Masterclass level as required.

Housing Benefit Training 

  • HB Subsidy Masterclass - 1 or 2 day courses available

  • HB Subsidy for Assessors

  • Housing Benefit Induction - 5 &10 day course options

  • Temporary, Specified and Exempt Accommodation

  • Service and Support Charges

  • Rent Liability - Treated as liable / not liable to pay rent

  • Persons from Abroad (HB) / Persons treated as not being in GB (CTR / UC) - 1 or 2 day courses available

  • Treatment of Earned Income

  • Treatment of Self-employed Income

  • Treatment of Students for HB

  • Supersession, Revision, Suspension and Termination

  • HB Overpayments

Universal Credit Training 

  • Universal Credit - Full Service

  • Housing Costs for Renters

Discretionary Housing Payment Training

  • Discretionary Housing Payment A - Z


​Bespoke in-house courses can be developed on request.

For a quotation, please contact Kim Larkin with details of your request

Open Training events

The HB Subsidy Claim


​Dates to be announced soon.

In-house training dates are available  throughout the year.


Specified Accommodation and Service Charges


Open Course dates to be announced soon


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