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LA Directories Ltd provides both In-house and Open External training courses covering -

Housing Benefit, Universal Credit, Council Tax Reduction and Discretionary Housing payment, to help keep you and your staff up to date.

*****Please note that there is now no availability for in-house courses until 2024

In-house Training Courses

are available for on-site delivery or on-line delivery to -

  • Local Authorities

  • Housing Associations

  • Welfare and Advice Agencies

The courses are developed with workshops to Induction, Standard or Masterclass level as required.

Housing Benefit Training 

  • HB Subsidy Masterclass - 1.5 day or 2 day courses available

  • HB Subsidy for Assessors

  • Housing Benefit Induction - 5 &10 day course options

  • Temporary, Specified and Exempt Accommodation

  • Service and Support Charges

  • Rent Liability - Treated as liable / not liable to pay rent

  • Persons from Abroad (HB) / Persons treated as not being in GB (CTR / UC) - 1 or 2 day courses available

  • Treatment of Earned Income

  • Treatment of Self-employed Income

  • Treatment of Students for HB

  • Supersession, Revision, Suspension and Termination

  • HB Overpayments

Universal Credit Training 

  • Universal Credit

  • Housing Costs for Renters

Discretionary Housing Payment Training

  • Discretionary Housing Payment A - Z


Training Course costs per day range from -

Members of The Benefits Directory £695 to £995 + VAT

Non-Members = £795 to £1095 + VAT

​Bespoke in-house courses can be developed on request.

For a quotation, please contact Kim Larkin with details of your request

Open Training events

The HB Subsidy Claim and Audit Requirements - 1.5 day on-line course


New dates for the next round of courses during January, February and March 2024 will be announced in November 23.

Specified Accommodation - Deciding the Eligible Rent and  Service and Support Charges


Two day on-line course via MS Teams -


11-12 October 2023 - Fully Booked

8-9 November 2023 - Fully Booked

21-22 November 2023 - Fully Booked

5-6 December 2023 - Fully Booked!

To be added to the reserve list, please email

Costs for the two-day course -

Members = £320 + VAT

Non-members = £400 + VAT



To ask any questions about training course offered by LA Directories Ltd, please contact





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