Procedures Management
Local authorities have an abundance of documents that collectively describe the policies and procedures adopted to provide its benefits service
These documents are often saved to a shared drive with all-staff access but the collection of documents is not usually hyperlinked together for chronological review
Unless the shared drive is scrupulously managed, a document may -
- not be stored using an easy-to-remember name, or
- not be stored in the most appropriate folder, or
- be duplicated, making the most relevant document difficult to identify, or
- be a draft not intended for current use, or
- be out of date, but not marked as such, or
- be moved to a desktop, rendering it unavailable for general use, or
- be unintentionally deleted, or
- be unintentionally amended
LA Directories Ltd provides two products to store and organise your procedure documents:
Benefits Procedures Directory
The BPD is a web-based library of your own procedure documents stored in PDF format and easily accessible via a menu structure
Benefits Procedures Manual
A bespoke web-based electronic manual of procedures stored in HTML format and easily accessible via a menu structure
The Procedures Manual product development A4 leaflet 
